
The information is collected from literature reviews, internet, and the use of library, Research journals, magazines, books, and newspapers and relevant. The present paper will be based on primary and secondary sources. All the characters in the novel work in the call center not out of concentration but mainly because of the highly-paid salaries. The novel deals with the troubles of people who are working in the call center, which is the current issue of modern world as the young generation is mainly enchanting by the kind of working system. It visibly examined how globalization has affected the call centre employer in the name of raising financial system. One Night the Call Centre is basically a call to India and to the young generation surrounded by it. Ina night,the novel takes place duringwhich all of the main characterscompact with some characteristic of themselves in their life and they wish to changes their life. Chetan Bhagat has effectively depicted the impact of globalization on Indian call centers in the novel. Keywords: Challenges, Struggle, Stress, Problems, and remedies.Ĭhetan Bhagat has changed the Indian English fiction and inaugurated a new era of Indian novel to represent the realities of life of youngsters. The present paper deals with the issues related to the life of IT Professionals as portrayed by ChetanBhagat in his novel One Night The Call Centre.

The novel gives the notion that the middle class family members suffer a lot in the society. Yet they are ready to face day to day problems of their common life. The young generation feels that they are not getting proper care from their parents. If the youngsters are deprived of success, they move towards wrong direction like drugs addiction and suicide. The problems of youngsters in the society are the main attention and worries of the novelist. As telephone services extended, the public began to depend on and even expect reliable service from tele-communication providers. A few decades earlier, in 1876, the telephone had been invented and telephone service was proliferating rapidly. The turn of the 21th century was the dawn of a new age in communications. But somehow, my books make them read”–Chetan Bhagat “The younger generation is surrounded by the Internet, apps and video games. Government Engineering College, Gandhinagarĭeptt of English, SUBIS, Barla-Raisen (M.P.)Īssociate Professor & I/c Head-Deptt of English, SUBIS, Barla-Raisen (M.P) Portrayal of IT Professionals in Chetan Bhagat’s One Night The Call Centre: A Critique


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